Promises from SENNAV 2019-10-06T19:15:48+00:00

Five Promises from SenNav Electronic – A letter for buyers

Dear Customers,

Thanks for your cooperation and approval. We will adhere to the service principle of “service first, good faith first, customer first, prescription first”, to provide you with professional, efficient service. In order to maximize the protection of your rights and interests, we solemnly undertake to you as follows: 

1.Pre-sales service
  1)Provide professional consulting and solutions, response your technical questions within 2 hours;
  2)Provide detail specifications and competitive price;
  3)Contact us to solve your question, 7d x 24h service;
  4)Welcome to visit us.

2.Sale service
  1)Sign sale contract and technical agreement;
  2)Provide best qualified products with most optimal shipping methods, make goods safe to your hand;

3.After-sale service
  1)According to customers request, provide related documents/training items;
  2)Any questions, via email, telephone, or online chat, our sales person will reply you a satisfied answer within shortest time.

4.Our quality promise
  1)All products manufacturing and testing with quality records and test records;
  2)Products function testings are finished strictly and it is qualified;
  3)For product performance testing, we sincerely invite users to check the whole process of performance inspection. After the product is confirmed to be qualified, the goods will be shipped to you.

5.Lead time promise
  1)As far as possible according to user requirements, if there are special components, need to be completed in advance, our company can organize production, strive to meet customer requirements;
  2)Upon delivery of the product, we provide the following documents to the customer:
  For accelerometer and FOG gyro products: Detail specifications; Test report;
  For simulator products: simulator specification and manual, CD etc.

Xi’an SenNav Electronic Technology Co. Ltd, thanks for your support and reliance, all the staffs in our company will use our expertise to light up your business, and make you shine in your respective industry.

Best regards,

Director, Oversea Business
Mr. Jack Pan